ITIL® 4 Foundation Certification

ITIL® 4 Foundation Certification

Course Overview

Velociteach’s 2-Day ITIL® 4 Foundation Certification Course not only helps you learn the core principles of IT service management – it also gives you the opportunity to earn the ITIL 4 Foundation Certification at the end of class.  Using creative learning techniques, this course breaks down the ITIL 4 Service Value System (SVS), the ITIL 4 Four Dimensions Model, and the ITIL 4 service management practices in a way that will help you recall the key concepts as you take the certification exam. This elite course is only offered for groups–inquire for your company!

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. Velociteach is licensed by AXELOS and accredited by PeopleCert as an ITIL® Training Organization.

An ITIL® 4 Accredited Training Organization Authorized provider

An ITIL® 4 Accredited Training Organization Authorized provider

Velociteach is proud to be an ITIL® 4 Training Organization, accredited and licensed by PeopleCert to deliver best-in-class ITIL® 4 Foundation Certification training.

Success. Guaranteed

Success. Guaranteed

Our ITIL® 4 Foundation Certification course is designed for you to pass the exam the first time around. If you haven’t passed the exam after three attempts within a year of completing the course, we will refund 100% of your course tuition.

PMI's Education Provider of the Year

PMI's Education Provider of the Year

Velociteach was named Education Provider of the Year in Continuing Education by PMI, the organization behind the Project Management Professional (PMP)® exam. There are over 1,600 other PMP exam prep and continuing education providers worldwide with only one award a year given for this category.

Course Description

The Velociteach ITIL 4 Foundation Certification Course begins
with IT concepts and definitions and then describes how ITIL 4
integrates current IT service management concepts, such as
cloud computing, DevOps, Agile, LEAN, and project
management. The ITIL 4 Four Dimension Model is fully described.
The ITIL 4 Service Value System (SVS) is introduced and shows
how the Service Value Chain takes an opportunity and through
the ITIL 4 model adds value by focusing on its Guiding
Principles and its 6 key activities. The course ends with an
overview of key ITIL 4 management practices. When you’re
finished, you will have the preparation and confidence you
need to conquer the exam and immediately apply ITIL 4 to
everyday situations.

Course Agenda

• Introduction
• Key Concepts of Service Management
• The Four Dimensions of Service Management
• The ITIL 4 Service Value System
• ITIL 4 Management Practices
• Practice exam, exam tips
• Actual ITIL 4 Foundation Certification Exam

What’s Included in This Course?
  • 21 PDUs / 2 ITIL® credits
  • 2 days of live instruction from a certified ITIL® Expert via GotoMeeting
  • Voucher for taking the ITIL® 4 Foundation exam online
  • Official ITIL® 4 Foundation Handbook (updated to the current 2019 syllabus)
  • Course workbook with comprehensive memory-device aids covering all aspects of the exam content
  • All classroom supplies (pen, markers, highlighter, etc.)
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