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The Project Management Professional (PMP)® and Certified Associate in Project Management (CAPM)®, are registered marks of the Project Management Institute (PMI)®

Collecting Customer Requirements

You control the course! You choose the time, location, and pace. InSite is available when you are - 24/7.

    Collecting Customer Requirements

    • 100% Online
    • Leadership PDUs
    • Technical PDUs
  • PDUs: 1

Select a Course Duration

Collecting Customer Requirements


PMI Talent Triangle™

  • Leadership PDUs: 0.5
  • Technical PDUs: 0.5
  • Strategic PDUs: 0

  • Audio/Video Lessons

    Presented with engaging visuals & fully narrated to guide you through learning the content

  • Expert Led Instruction

    Industy leaders and subject matter experts provide engaging content, tools & expert advice

About This Course

You will learn methods for collecting customer requirements, including how to ensure each requirement passes the SMART Test. Receive expert instruction describing common mistakes and how to avoid them. Hear helpful tips on the proper approach to collecting customer requirements. Apply your newly-learned knowledge in an exercise – you may want to share the results with your manager!

Earn 1 Professional Development Unit (PDU) that can be applied towards the following certifications: PMP, CAPM, PgMP, PMI-ACP, & PMI-BA; 0.50 PDUs towards the PfMP, PMI-RMP, & PMI-SP certifications.

This course is also available in the bundle, 24 PDUs to Satisfy Your Talent Triangle, as well as the PDU Passport, our all-access pass to every InSite PDU course.

Free Trial Available

Get immediate access to our virtual classroom, the full course outline and several unlocked modules to give you a better feel for the content, author and overall class experience.

Get Started!

What You Will Learn

  • Collect Customer Requirements
  • Common Mistakes
  • Critical Questions
  • Proper Approach
  • Improve Acceptance Criteria
  • Improved Scope Statement
  • Improved Project Success

Key Takeaways

  • Certificate of Completion
  • Leadership PDUs
  • SMART Criteria Exercise
  • Technical PDUs

PMI Talent Triangle™

Leadership PDUs:

0.5

Technical PDUs:

0.5

Strategic PDUs:

0

Who Chooses Velociteach

  • Audio/Video Lessons

    Presented with engaging visuals & fully narrated to guide you through learning the content

  • Expert Led Instruction

    Industy leaders and subject matter experts provide engaging content, tools & expert advice

About This Course

You will learn methods for collecting customer requirements, including how to ensure each requirement passes the SMART Test. Receive expert instruction describing common mistakes and how to avoid them. Hear helpful tips on the proper approach to collecting customer requirements. Apply your newly-learned knowledge in an exercise – you may want to share the results with your manager!

Earn 1 Professional Development Unit (PDU) that can be applied towards the following certifications: PMP, CAPM, PgMP, PMI-ACP, & PMI-BA; 0.50 PDUs towards the PfMP, PMI-RMP, & PMI-SP certifications.

This course is also available in the bundle, 24 PDUs to Satisfy Your Talent Triangle, as well as the PDU Passport, our all-access pass to every InSite PDU course.

Who Chooses Velociteach

Free Trial Available

Get immediate access to our virtual classroom, the full course outline and several unlocked modules to give you a better feel for the content, author and overall class experience.

What You Will Learn

  • Collect Customer Requirements
  • Common Mistakes
  • Critical Questions
  • Proper Approach
  • Improve Acceptance Criteria
  • Improved Scope Statement
  • Improved Project Success

Key Takeaways

  • Certificate of Completion
  • Leadership PDUs
  • SMART Criteria Exercise
  • Technical PDUs

Target Audience:

All project managers. Best for PMI® certification holders.

Author:

  • Harold Samson

    Collecting Customer Requirements

    • 100% Online
    • Leadership PDUs
    • Technical PDUs
  • PDUs: 1

Select a Course Duration

Collecting Customer Requirements


PMI Talent Triangle™

  • Leadership PDUs: 0.5
  • Technical PDUs: 0.5
  • Strategic PDUs: 0

PMI Talent Triangle™

Leadership PDUs:

0.5

Technical PDUs:

0.5

Strategic PDUs:

0

Frequently Asked Questions

  • Will I earn Professional Development Units (PDUs)?

    Yes, you can! All of our InSite courses qualify for Professional Development Units (PDUs) through PMI®. We’ve aligned them to meet the requirements of the PMI Talent Triangle™ making it easy for you to submit them with PMI®. We’ve created step-by-step instructions to claiming your PDUs here.

  • What is the Talent Triangle, and how does it impact my PDUs?

    PMI requires that you earn a minimum number of 8 PDUs in Technical Project Management, Leadership, and Strategic and Business Management categories. This course qualifies for 1 PDUs (0.5 Technical PDUs and 0.5 Leadership PDUs) towards your recertification.

  • How long will I have access to this course?

    If you purchase the individual course or the 24 PDUs to Satisfy Your Talent Triangle Bundle, you will have access for 6 months from the time you activate the course key(s) in your account. If you purchase the PDU Passport, you’ll have either 6 or 12 months from date of purchase depending which PDU Passport subscription you chose.

  • When will I be able to access this course?

    Upon purchase, this course will automatically be added to your account. If you purchased this individual course or 24 PDUs to Satisfy Your Talent Triangle Bundle, your 6-month access period will not begin until you activate the course key(s).  Once activated, you can access the course anytime you want, 24/7, with internet connection for 6-months. If you purchase the PDU Passport, your access will begin right away.

  • How long will it take me to complete the course?

    You will earn 1 PDU for completing this course. Therefore, it should take you about 1 hour to complete the course, but you can revisit sections or watch lessons as many times as you wish during your access period. One of the best features is you can pause a course and pick up right where you left off when you log back into your account. InSite is self-paced, which makes it simple for you to learn when it is convenient for you.

  • Can I access this course from a mobile device?

    Yes, you can take this course from your computer, tablet or mobile device.  If you can access the internet, you can access this course.

  • How do I report my PDUs?

    You can report your PDUs and check your current PDU balance directly through PMI. For your convenience, we’ve created step-by-step instructions to claiming your PDUs here. You will receive a Certificate of Completion when you complete this course which you should save in case you get audited by PMI.

From Our Customers

Testimonial Headshot image of Steve Kingdon
Generally when I come to the end of my PMP 3 year cycle I look for online courses, and your company is always at the top of the list :)
Steve Kingdon
Testimonial Headshot image of David Cox
Continuing to be productive with learning during the “safe at home” initiative while investing in further PDU training by exploiting the PDU Annual Passport! A cornucopia of lesson choices; smart and efficient use of time!
David Cox
Testimonial Headshot image of Claire Struthers
Velociteach is doing a great job of helping me earn my PDUs through the courses offered to me. I am most enthusiastic about project management and the Agile methodology that is garnering a lot of attention. Kudos to Velociteach and Neal Whitten to take this on and provide more information to PMI PMP's such as myself. It helps me to take the course on my own pace and when it serves me best to get on the computer to learn it.
Claire Struthers
Testimonial Headshot image of Sara Francolini
I used Velociteach course material in preparing for my PMP exam years ago, and Velociteach has been my go-to for online courses thereafter.
Sara Francolini
Testimonial Headshot image of Joseph Adduci
All of the courses I have purchased from Velociteach have been invaluable! I love the courses and it helps provides greater insights to areas that I'm not familiar with.
Joseph Adduci
Testimonial Headshot image of Malvery Williams, PMP
Your courses are well designed, planned and executed. Love the interactive nature and the recaps after each section. Case studies are awesome to get material to stick. Thank you. IT appears you practice what you preach. You understand your stakeholders' needs so well.
Malvery Williams, PMP
Testimonial Headshot image of Faith Barclay
This is an awesome resource. I love that you can go at your own pace and have 24/7 access!!
Faith Barclay
Testimonial Headshot image of Mark Banegas, PMP
Velociteach's "Pass the PMP" course comprehensively covers PMI's PMBOK guide yet strikes an excellent balance between context overview, subject matter detail, and examples of the five project processes and each of the nineteen components of the project management plan. The course is definitely worth the investment!
Mark Banegas, PMP

Customer Reviews

Based on 102 reviews
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Stephen Z.

I think all project managers need to understand the customer requirements and then verify they are actually the right ones

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Wendy F.

No additional comments.

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Adam W.

No additional comments.

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Lisa M.

No additional comments.

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Brett W.

No additional comments.

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