About This Course
Experienced and novice project/program managers agree, communications is a critically important part of their work. It’s also an activity in which they are engaged in a majority of their time. There is no room for sloppy communications skills where key project and program communications can be misconstrued, misinterpreted or ignored resulting in significant impact to your initiatives. The primary objectives for project and program-related communications are the sharing of key information in a manner the recipients can most easily access and interpret, presented in a way they can most effectively use them. In this course, Eric Norman examines effective communications techniques, and focuses on both the message and the medium for communicating it. You’ll learn the real definition of communications and why carefully managing communications is so important, along with communications planning, content, method, mode, and how the medium enhances the message.
This course is included in Eric Norman’s Series, Preparing Project and Program Leaders for Organizations of the Future. It is also available in the PDU Passport, our all-access pass to every InSite PDU course.
- Introduction and Pre-Quiz
- Communications, A Window Into Our Thinking
- Avoiding Miscommunications as an Initiative Leader
- Defining “Communications”
- Communicating Status Updates
- Audience, Content and Style
- Templates: Communications Matrix Template and Message and Mode Template
- Course Summary and Post-Quiz
Target Audience: Best for PMP and PgMP certification holders.
Outcome: 2 Professional Development Units (PDUs) that can be applied towards the following certifications: PMP, PgMP, PfMP, PMI-BA. (Only 1 PDU can be applied towards the PMI-ACP, PMI-RMP, and PMI-SP certifications.)
Author: Eric Norman
Frequently Asked Questions
Is this course registered with PMI? Will I earn Professional Development Units (PDUs)?
Yes and yes! Your PDUs are important, and we’ve registered this course with PMI. Velociteach is a Registered Education Provider (REP#1768). This course is listed with PMI, provides Category A PDUs and is aligned with the PMI Talent TriangleTM. Once you have finished the course, our system will generate a Certificate of Completion for your records.
How long will I have access to this course?
You will have access to this course for 6 months from the time you activate the key in your account. If you are purchasing the entire Eric Norman Series, each course can be activated one at a time to ensure you have plenty of time to complete a course before moving on.
When will I be able to access this course?
Upon purchase, this course will automatically be added to your account. However, your 6-month access period will not begin until you activate the key. If you are purchasing the entire Eric Norman Series, each course can be activated one at a time to ensure you have plenty of time to complete a course before moving on.
Can I access this course from a mobile device?
Yes, you can take this course from your computer, tablet or mobile device. If you can access the internet, you can access this course.
What is the Talent Triangle, and how does it impact my PDUs?
PMI requires that you earn a minimum number of 8 PDUs in Technical Project Management, Leadership, and Strategic and Business Management categories.
How do I report my PDUs?
You will receive a Certificate of Completion when you complete each course. PMI has step-by-step instructions on how to report your PDUs.
- PDUs: 2
Select a Course Duration
Once you purchase the course, your access key will be added to your account. Your subscription period begins when you activate the key rather than when you purchase the access. Buy now. Learn later.
Communications Planning and Management
Eric Norman examines effective communications techniques, and focuses on both the message and the medium for communicating it.
PMI Talent Triangle™
- Leadership PDUs: 1
- Technical PDUs: 1
- Strategic PDUs: 0