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Dealing With Difficult People: 25 Tips to Stay in Control

You control the course! You choose the time, location, and pace. InSite is available when you are - 24/7.

    Dealing With Difficult People: 25 Tips to Stay in Control

    • 100% Online
  • PDUs: 3.5

Select a Course Duration

Dealing With Difficult People: 25 Tips to Stay in Control

PMI Talent Triangle™

  • Leadership PDUs: 3.5

SKU: N/A Categories: , , , ,

  • Audio/Video Lessons

    Presented with engaging visuals & fully narrated to guide you through learning the content

  • Free Trial Available

    Try before you buy. Access the class to see the full course outline & several unlocked lessons

  • Industry Leading Support

    Our customer service sets us apart. Call, email, chat. We're here for you every step of the way.

  • Leadership PDUs

    Earn competencies in guiding & motivation with PDUs that apply towards all PMI certifications

  • 6-Month Access

    Enjoy 6-months of course access to review lessons & download resources

  • Expert Led Instruction

    Industy leaders and subject matter experts provide engaging content, tools & expert advice

About This Course

Have you ever dealt with a difficult person personally or perhaps professionally? How effective you are at dealing with difficult people has a direct impact on how successful you become and can affect your job advancement, your relationships, and your overall confidence. This course defines 25 actions that you can employ to stay in control. By demonstrating self-control, you are better prepared for dealing with almost any situation and any individual.

Earn 3.5 PDUs that can be applied towards the following certifications: PMP, PgMP, PfMP, PMI-ACP, PMI-BA, PMI-RMP, and PMI-SP. This course also qualifies for HR recertifications credits approved by HRCI and SHRM.

This course is available in Neal Whitten’s Personal Development Series: A Better You and the PDU Passport, our all-access pass to every InSite PDU course.

Free Trial Available

Get immediate access to our virtual classroom, the full course outline and several unlocked modules to give you a better feel for the content, author and overall class experience.

Get Started!

Authors

PMI Talent Triangle™

Leadership PDUs:

3.5

Technical PDUs:

0

Strategic PDUs:

0

Who Chooses Velociteach

  • Audio/Video Lessons

    Presented with engaging visuals & fully narrated to guide you through learning the content

  • Free Trial Available

    Try before you buy. Access the class to see the full course outline & several unlocked lessons

  • Industry Leading Support

    Our customer service sets us apart. Call, email, chat. We're here for you every step of the way.

  • Leadership PDUs

    Earn competencies in guiding & motivation with PDUs that apply towards all PMI certifications

  • 6-Month Access

    Enjoy 6-months of course access to review lessons & download resources

  • Expert Led Instruction

    Industy leaders and subject matter experts provide engaging content, tools & expert advice

About This Course

Have you ever dealt with a difficult person personally or perhaps professionally? How effective you are at dealing with difficult people has a direct impact on how successful you become and can affect your job advancement, your relationships, and your overall confidence. This course defines 25 actions that you can employ to stay in control. By demonstrating self-control, you are better prepared for dealing with almost any situation and any individual.

Earn 3.5 PDUs that can be applied towards the following certifications: PMP, PgMP, PfMP, PMI-ACP, PMI-BA, PMI-RMP, and PMI-SP. This course also qualifies for HR recertifications credits approved by HRCI and SHRM.

This course is available in Neal Whitten’s Personal Development Series: A Better You and the PDU Passport, our all-access pass to every InSite PDU course.

Who Chooses Velociteach

Free Trial Available

Get immediate access to our virtual classroom, the full course outline and several unlocked modules to give you a better feel for the content, author and overall class experience.

Get Started!

Target Audience:

Best for PMP® CAPM® PgMP® certification holders or those seekeing CEUs approved by HRCI® and SHRM®

Author:

  • Neal Whitten

    Dealing With Difficult People: 25 Tips to Stay in Control

    • 100% Online
  • PDUs: 3.5

Select a Course Duration

Dealing With Difficult People: 25 Tips to Stay in Control

PMI Talent Triangle™

  • Leadership PDUs: 3.5

SKU: N/A Categories: , , , ,

Authors

PMI Talent Triangle™

Leadership PDUs:

3.5

Technical PDUs:

0

Strategic PDUs:

0

Frequently Asked Questions

  • Will I earn Professional Development Units (PDUs)?

    Yes, you can! All of our InSite courses qualify for Professional Development Units (PDUs) through PMI®. We’ve aligned them to meet the requirements of the PMI Talent Triangle™ making it easy for you to submit them with PMI®. We’ve created step-by-step instructions to claiming your PDUs here.

  • What is the Talent Triangle, and how does it impact my PDUs?

    PMI requires that you earn a minimum number of 8 PDUs in Technical Project Management, Leadership, and Strategic and Business Management categories. This course qualifies for 3.5  Leadership PDUs towards your recertification.

     

  • How long will I have access to this course?

    If you purchase the individual course or the Neal Whitten’s Personal Development Bundle, you will have access for 6 months from the time you activate the course key in your account. If you purchase the PDU Passport, you’ll have either 6 or 12 months from date of purchase depending which PDU Passport subscription you chose.

  • When will I be able to access this course?

    Upon purchase, this course will automatically be added to your account. If you purchased this individual course or Neal Whitten’s Personal Development Bundle, your 6-month access period will not begin until you activate the course key.  Once activated, you can access the course anytime you want, 24/7, with internet connection for 6-months. If you purchase the PDU Passport, your access will begin right away.

  • How long will it take me to complete the course?

    You will earn 3.5 PDUs for completing this course. Therefore, it should take you about 3.5 hours to complete the course, but you can revisit sections or watch lessons as many times as you wish during your access period. One of the best features is you can pause a course and pick up right where you left off when you log back into your account. InSite is self-paced, which makes it simple for you to learn when it is convenient for you.

  • Can I access this course from a mobile device?

    Yes, you can take this course from your computer, tablet or mobile device.  If you can access the internet, you can access this course.

  • How do I report my PDUs?

    You can report your PDUs and check your current PDU balance directly through PMI. For your convenience, we’ve created step-by-step instructions to claiming your PDUs here. You will receive a Certificate of Completion when you complete this course which you should save in case you get audited by PMI.

  • DOES THIS COURSE COUNT TOWARDS MY SHRM OR HRCI CERTIFICATIONS?

    Yes! This course qualifies for HR re-certification credits. Your certificate of completion will have course information for PMI, HRCI and SHRM making it easy to report!

From Our Customers

Testimonial Headshot image of Faith Barclay
This is an awesome resource. I love that you can go at your own pace and have 24/7 access!!
Faith Barclay
Testimonial Headshot image of Malvery Williams, PMP
Your courses are well designed, planned and executed. Love the interactive nature and the recaps after each section. Case studies are awesome to get material to stick. Thank you. IT appears you practice what you preach. You understand your stakeholders' needs so well.
Malvery Williams, PMP
Testimonial Headshot image of Joseph Adduci
All of the courses I have purchased from Velociteach have been invaluable! I love the courses and it helps provides greater insights to areas that I'm not familiar with.
Joseph Adduci
Testimonial Headshot image of Sara Francolini
I used Velociteach course material in preparing for my PMP exam years ago, and Velociteach has been my go-to for online courses thereafter.
Sara Francolini
Testimonial Headshot image of Claire Struthers
Velociteach is doing a great job of helping me earn my PDUs through the courses offered to me. I am most enthusiastic about project management and the Agile methodology that is garnering a lot of attention. Kudos to Velociteach and Neal Whitten to take this on and provide more information to PMI PMP's such as myself. It helps me to take the course on my own pace and when it serves me best to get on the computer to learn it.
Claire Struthers
Testimonial Headshot image of Steve Kingdon
Generally when I come to the end of my PPM 3 year cycle I look for online courses, and your company is always at the top of the list :)
Steve Kingdon

Customer Reviews

Based on 153 reviews
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James H.

Dealing With Difficult People: 25 Tips to Stay in Control

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Bo L.

Dealing With Difficult People: 25 Tips to Stay in Control

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Nancy P.

Yet another fantastic course from Neal Whitten. This was the best How to Deal with Difficult People class I've ever taken. It was the first time I was actually given strategies to deal with abusive or interruptive people, along with the pros and cons of the strategies. All the other classes I've taken just told me they were different personality types and I just didn't know how to connect with them. This class was the real deal!

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Karen N.

Dealing With Difficult People: 25 Tips to Stay in Control

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Prakash J.

Dealing With Difficult People: 25 Tips to Stay in Control

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