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The Project Management Professional (PMP)® and Certified Associate in Project Management (CAPM)®, are registered marks of the Project Management Institute (PMI)®

Top 10 Mistakes In Conducting Lessons Learned

You control the course! You choose the time, location, and pace. InSite is available when you are - 24/7.

About This Course

Most lessons learned and their follow-up actions are not conducted in the most effective manner where the business gains an optimal return on its investment. This course will highlight the top 10 mistakes that are the most pervasive and the most harmful in the lessons learned wheelhouse. As a bonus, Neal will reveal many additional common mistakes as an aid to further raise your game in conducting lessons learned.

This course is also available in Neal Whitten’s Professional Development Series: Achieving Project Success and the PDU Passport, our all-access pass to every InSite PDU course.


  • Course Overview
  • Top 10 Mistakes
  • Ensure a Well-Defined Lessons Learned Process is in Place
  • Review Lessons Learned from Recent and Relevant Projects
  • Capture Lessons Learned Throughout The Project
  • Solicit Feedback on the Performance of the Project Manager
  • Top 3 Done Well and Requiring Improvement
  • Solve The Problems
  • Assign and Track
  • Present Lessons Learned
  • Build a Lessons Learned Database
  • Conduct Post-Implementation Reviews
  • Answers to Commonly Asked Questions
  • Final Quiz
  • Summary


  • Power Snippets
  • Exercise Template: Recording Potential Lessons Learned
  • Quiz: Top 10 Mistakes in Conducting Lessons Learned
  • Certificate of Completion

Target Audience: Best for PMP® and PgMP® certification holders.

Outcome: 2 Professional Development Units (PDUs) that can be applied towards the following certifications: PMP, CAPM, PgMP, PfMP, PMI-ACP, PMI-BA, PMI-RMP, and PMI-SP

Author: Neal Whitten

Frequently Asked Questions

  • Will I earn Professional Development Units (PDUs)?

    Yes, you can! All of our InSite courses qualify for Professional Development Units (PDUs) through PMI®. We’ve aligned them to meet the requirements of the PMI Talent Triangle™ making it easy for you to submit them with PMI®. We’ve created step-by-step instructions to claiming your PDUs here.

  • What is the Talent Triangle, and how does it impact my PDUs?

    PMI requires that you earn a minimum number of 8 PDUs in Technical Project Management, Leadership, and Strategic and Business Management categories. This course qualifies for 2 Leadership PDUs towards your recertification.


  • How long will I have access to this course?

    If you purchase the individual course or Neal Whitten’s Professional Development Series, you will have access for 6 months from the time you activate the course key in your account. If you purchase the PDU Passport, you’ll have either 6 or 12 months from date of purchase depending which PDU Passport subscription you chose.

  • When will I be able to access this course?

    Upon purchase, this course will automatically be added to your account. However, your 6-month access period will not begin until you activate the key. If you are purchasing the entire Neal Whitten’s Professional Development Series, each course can be activated one at a time to ensure you have plenty of time to complete a course before moving on. If you purchase the PDU Passport, your access will begin right away.

  • Is this course included in a bundle?

    Yes! This course is part of Neal Whitten’s Professional Development Series. It is also part of the PDU Passport, an all access pass to every PDU course on InSite. You can also add this course to your own custom bundle when you use our Build Your Own Bundle tool.

  • How long will it take me to complete the course?

    You will earn 2 PDUs for completing this course. Therefore, it should take you about 2 hours to complete the course, but you can revisit sections or watch lessons as many times as you wish during your access period. One of the best features is you can pause a course and pick up right where you left off when you log back into your account. InSite is self-paced, which makes it simple for you to learn when it is convenient for you.

  • Can I access this course from a mobile device?

    Yes, you can take this course from your computer, tablet or mobile device.  If you can access the internet, you can access this course.

  • How do I report my PDUs?

    You can report your PDUs and check your current PDU balance directly through PMI. For your convenience, we’ve created step-by-step instructions to claiming your PDUs here. You will receive a Certificate of Completion when you complete this course which you should save in case you get audited by PMI.

  • PDUs: 2

Select a Course Duration

Once you purchase the course, your access key will be added to your account. Your subscription period begins when you activate the key rather than when you purchase the access. Buy now. Learn later.

Top 10 Mistakes In Conducting Lessons Learned

PMI Talent Triangle™

  • Leadership PDUs: 2
  • Technical PDUs: 0
  • Strategic PDUs: 0

"The Power Snippets and templates are so helpful! The pace of this course is great!"

-J. Erickson

"This course is filled with lots of good information in a reasonable amount of time."

-S. Wollin

Customer Reviews

Based on 37 reviews