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The Project Management Professional (PMP)® and Certified Associate in Project Management (CAPM)®, are registered marks of the Project Management Institute (PMI)®

What Makes a Team Member Valuable?

You control the course! You choose the time, location, and pace. InSite is available when you are - 24/7.

About This Course

If you were building a team and could hand pick its members, what are the key attributes you would look for? What are the behaviors and actions necessary for them to perform at their best? In other words, what makes a team member valuable? This course reveals a set of key behaviors and actions that every leader would like to see in each other their team members, along with exercises and a quiz to reinforce lessons learned.

This course is also available in the Neal Whitten – 5-Course Series and the PDU Passport, our all-access pass to every InSite PDU course.


  • Fully Participate
  • Ask For Help
  • Be Truthful
  • Be Reliable
  • Maintain A Positive Attitude
  • Focus on Solutions
  • Practice Being Proactive
  • Share Knowledge
  • Demonstrate Personal Initiative
  • Give Praise to Others
  • Demonstrate Integrity
  • Support Others’ Ideas
  • Demonstrate Respect for Others
  • Advocate a Sense of Humor
  • Practice Continuous Improvement
  • Promote Team Success
  • Shared Value
  • Case Study
  • Final Assessment
  • Summary


  • Power Snippet
  • Case Study
  • Exercise 1 (for Team Member)
  • Exercise 2 (for Project/Team Leader)
  • Quiz (with answers)

Target Audience: Best for PMP® and PgMP® certification holders.

Outcome: 3.5 Professional Development Units (PDUs) that can be applied towards the following certifications: PMP, PgMP, PfMP, PMI-ACP, PMI-BA, PMI-RMP, and PMI-SP

Author: Neal Whitten

Course Outline

Frequently Asked Questions

  • Will I earn Professional Development Units (PDUs)?

    Yes, you can! All of our InSite courses qualify for Professional Development Units (PDUs) through PMI®. We’ve aligned them to meet the requirements of the PMI Talent Triangle™ making it easy for you to submit them with PMI®. We’ve created step-by-step instructions to claiming your PDUs here.

  • What is the Talent Triangle, and how does it impact my PDUs?

    PMI requires that you earn a minimum number of 8 PDUs in Technical Project Management, Leadership, and Strategic and Business Management categories. This course qualifies for 3.5  Leadership PDUs towards your recertification.


  • How long will I have access to this course?

    If you purchase the individual course or the Neal Whitten Bundle, you will have access for 6 months from the time you activate the course key in your account. If you purchase the PDU Passport, you’ll have either 6 or 12 months from date of purchase depending which PDU Passport subscription you chose.

  • When will I be able to access this course?

    Upon purchase, this course will automatically be added to your account. If you purchased this individual course or Neal Whitten Bundle, your 6-month access period will not begin until you activate the course key.  Once activated, you can access the course anytime you want, 24/7, with internet connection for 6-months. If you purchase the PDU Passport, your access will begin right away.

  • How long will it take me to complete the course?

    You will earn 3.5 PDUs for completing this course. Therefore, it should take you about 3.5 hours to complete the course, but you can revisit sections or watch lessons as many times as you wish during your access period. One of the best features is you can pause a course and pick up right where you left off when you log back into your account. InSite is self-paced, which makes it simple for you to learn when it is convenient for you.

  • Can I access this course from a mobile device?

    Yes, you can take this course from your computer, tablet or mobile device.  If you can access the internet, you can access this course.

  • How do I report my PDUs?

    You can report your PDUs and check your current PDU balance directly through PMI. For your convenience, we’ve created step-by-step instructions to claiming your PDUs here. You will receive a Certificate of Completion when you complete this course which you should save in case you get audited by PMI.

  • PDUs: 3.5

Select a Course Duration

Once you purchase the course, your access key will be added to your account. Your subscription period begins when you activate the key rather than when you purchase the access. Buy now. Learn later.

What Makes a Team Member Valuable?

PMI Talent Triangle™

  • Leadership PDUs: 3.5
  • Technical PDUs: 0
  • Strategic PDUs: 0

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"This content is something that should be provided to everyone during high school, immediately upon completion of high school, immediately upon completion of college, beginning of EVERY job, and periodic reviewed as a refresher thereafter."

-E. Jugovik

"Love the approach. It is easy to listen to, small segments that easy to "digest" and I always know where I left off when I need to come back to it."

-K. Fields

Customer Reviews

Based on 61 reviews
A good course