The Project Management Professional (PMP)® and Certified Associate in Project Management (CAPM)®, are registered marks of the Project Management Institute (PMI)®

Project Planning – Quality Management

You control the course! You choose the time, location, and pace. InSite is available when you are - 24/7.

About This Course

Take this step by step course in creating a Quality Management Plan. This course covers all components of the plan as well as supporting documents like the Process Improvement Plan and the Quality Metrics. A downloadable Quality Management Plan template (.docx) with example content is provided to guide you through our discussion of each area of the plan and various types of waste. Take this course and bring immediate value to your current projects.

This course is part of a 5-course bundle, The Project Planning Series, and is also available in the PDU Passport, our all-access pass to every InSite PDU course.


  • Course Introduction
  • History of Quality & Quality Theorists
  • Learning Objectives
  • What is the Quality Management Plan?
    • Intro, project description, team directory
    • Roles and responsibilities, reporting documents, & information distribution
    • Escalations, time and budget allocations
    • Tools, constraints, and flowcharts
    • update guidelines, project glossary & reporting formats
    • Project templates & quality metrics
  • Process Improvement Plan
  • Types of Process Waste
  • Looking Back &  looking Forward
  • Plan Quality Management
    • Manage quality assurance
    • Quality management and control tools
    • Control quality
  • Course Summary


  • Velociteach Quality Management Plan Template (.docx)
  • Certificate of Completion

Target Audience: Best for PMP® and PgMP® certification holders.

Outcome: 1.25 Professional Development Units (PDUs) in the Technical category that can be applied towards the following certifications: PMP & PgMP.

Author: Bob Mahler

Frequently Asked Questions

  • Is this course registered with PMI? Will I earn Professional Development Units (PDUs)?

    Yes and yes!  Your PDUs are important, and we’ve registered this course with PMI.  Velociteach is a Registered Education Provider (REP#1768).  This course is listed with PMI, provides Category A PDUs and is aligned with the PMI Talent TriangleTM. Once you have finished the course, our system will generate a Certificate of Completion for your records.

  • Is this course included in a bundle?

    Yes! This course is part of The Project Planning Series, a 5 course bundle. It is also part of the PDU Passport, an all access pass to every PDU course on InSite. You can also add this course to your own custom bundle when you use our Build Your Own Bundle tool.

  • How long will I have access to this course?

    You will have access to this course for 6 months from the time you activate the key in your account.

  • When will I be able to access this course?

    Upon purchase, this course will automatically be added to your account. However, your 6-month access period will not begin until you activate the course key. This gives you the controls to start training when you are ready.

  • How long will it take me to complete the course?

    You will earn 1.25 PDUs for completing this course. Therefore, it should take you about 1 hour and 15 minutes to complete the course, but you can revisit sections or watch lessons as many times as you wish during your access period. One of the best features is you can pause a course and pick up right where you left off when you log back into your account. InSite is self-paced, which makes it simple for you to learn when it is convenient for you.

  • Can I access this course from a mobile device?

    Yes, you can take this course from your computer, tablet or mobile device.  If you can access the internet, you can access this course.

  • What is the Talent Triangle, and how does it impact my PDUs?

    PMI requires that you earn a minimum number of 8 PDUs in Technical Project Management, Leadership, and Strategic and Business Management categories. This course qualifies for 1.25 of those Technical PDUs. If you purchase the entire bundle, The Project Planning Series, then you will earn a total of 6 Technical PDUs, 2 Leadership PDUs and 0.25 Strategic & Business PDUs.

  • How do I report my PDUs?

    You will receive a Certificate of Completion when you complete each course. We’ve created step-by-step instructions on how to report your PDUs.

  • PDUs: 1.25

Select a Course Duration

Once you purchase the course, your access key will be added to your account. Your subscription period begins when you activate the key rather than when you purchase the access. Buy now. Learn later.

Project Planning – Quality Management

PMI Talent Triangle™

  • Leadership PDUs: 0
  • Technical PDUs: 1.25
  • Strategic PDUs: 0