One of the key challenges in this effort is to encourage groups that are traditionally strongly siloed and independent to share information, and The United
We discussed how they overcame egos and agendas to encourage groups to share, and it became evident very quickly that this begins at the top of the organization and permeates throughout. “Playing nice” was not optional. It was essential to success. Osmotic communication is encouraged by design.
The United States Coast Guard has an enormous responsibility. In fact, it’s too large to accomplish alone, but they use the agile techniques of a war room, teamwork, and information sharing as a force multiplier. Seeing it in action was truly a thing of beauty.