Frequently Asked Questions

Home Resources Frequently Asked Questions

When you’ve got questions, Velociteach has answers.

Our goal is to empower you with the resources and options you need to get certified and get better as a project manager. We’ve got over 20 years of experience training project managers, and chances are the answers to the questions you have are located in the tabs below. If not, please feel free to Contact Us with your question. Our team is happy to assist you.

Do you provide PMP exam application assistance?

Yes! Velociteach has a few different helpful resources to help students fill out PMI’s PMP exam application, including a 25-minute walk-through video. Our team is also happy to answer any application related questions you have and help you in the event of an audit.

Does the 4-day boot camp satisfy the 35 contact hours I need to apply for the exam?

Yes, the course provides you with over 35 contact hours to satisfy PMI’s education requirement.

What does the ‘virtual’ option on the schedule mean?

The ‘virtual’ locations are our course options held online via GotoWebinar. These are live, instructor-led, in real time over four consecutive days, and structured just like our live class—except you’ll attend from your computer so no travel is needed. Attend our Boot Camp without leaving your base camp.

Do I need to do anything to prepare for class?

Prior to class, students attending this course receive an access key to Velociteach’s online eLearning system delivered through InSite. While not required, it is highly recommended that students spend as much time as possible studying the material in InSite prior to attending class. Students also are provided with a pre-class action plan to help jumpstart studying so that students come to class prepared. This pre-class action plan also suggests starting to read our textbook, if received prior to class. The more studying you do before class, the more you will get out of the class – and the sooner you will be ready to sit for the exam!

Those who plan to take the PMP exam upon completion of this course should meet PMI’s requirements for PMP certification and complete the exam application process with PMI. It is highly recommended to at least begin the application prior to class, even though you will likely wait to submit until after the course to record the 35 education hours the course provides.

What is included in the price? Does it include the price of the exam?

Note that the cost of the exam is not included in course tuition and should be paid directly to PMI. We recommend becoming a PMI member first which will save you a little bit of money and provide you with free access to a PDF version of the PMBOK.

The 4-day PMP course price includes the following:

  • Instruction from a PMP-certified Velociteach instructor with extensive industry experience
  • The best -selling book The PMP Exam: How to Pass on Your First Try, by Velociteach founder CEO Andy Crowe – with over 60 short videos included
  • Course workbook containing quizzes, exercises, and interactive lessons
  • 12 comprehensive memory device aids (color-coded mind maps for associated Knowledge Areas)
  • eLearning: 6-month access to InSite, Velociteach’s interactive eLearning system, filled with audio visual modules, a testing lab with simulated practice exams, and a media center with exercises and handouts
  • Bonus eLearning content includes courses on Fundamentals of Earned Value Management, Fundamentals of Schedule Network Diagramming, and The Strategy of Project Selection
  • Digital PMP Flashcards
  • Quick Reference Guide (8 pages laminated)
  • Conversations on the PMP Exam (9 hours of audio discussions by Andy Crowe, Louis Alderman and Bill Yates
  • Pen, highlighter, markers, and other associated classroom supplies
  • Total of over 1,800 practice exam questions provided via InSite and the textbook
  • Pre-Class Webinar prior to class to set expectations, answer common questions
  • Tools and assistance with the PMP Exam Application
  • Ongoing, post-class support by Velociteach’s training team
  • 35+ contact hours
What is a typical agenda like for the 4-day PMP boot camp?

The below is a sample agenda for the Velociteach 4-day PMP exam prep class.  Note: Actual flow/daily schedule may vary slightly depending on Velociteach instructor, but all topics will be covered.

  • Introduction To The PMP Course
  • Baseline PMP Exam
  • Foundations Of PMP Methodology
  • Agile Approach
  • Foundational Concepts and Agile Quiz and Review
  • PMI Methodology Framework
  • Project Integration Management
  • Integration Management Quiz and Review
  • Project Scope Management
  • Scope Management Quiz and Review
  • Project Schedule Management
  • Schedule Management Quiz and Review
  • Project Cost Management
  • Cost Management Quiz and Review
  • Project Quality Management
  • Quality Quiz and Review
  • Project Resource Management
  • Resource Quiz and Review
  • Project Communication Management
  • Communications Exercise
  • Communication Quiz and Review
  • Project Risk Management
  • Risk Quiz and Review
  • Project Procurement Management
  • Procurement Quiz and Review
  • Project Stakeholder Management
  • Stakeholder Quiz and Review
  • Exam Strategies
  • Final Exam
  • Course Wrap-up and Recommendations
Which version of the PMP Exam does this class address?

Including key Agile concepts and terms, this course is updated and aligned to the current PMP Exam Content Outline and prepares students for the PMP Exam released January 2, 2021.

What is your pass guarantee policy?

If you take one of our Instructor-led, Onsite or Virtual Certification Prep courses and don’t pass the exam after 3 tries within 1 year of your class date, we’ll refund 100% of your tuition. No fine print, no stipulations. Get certified, or get your money back. Period.

If for some reason you do not pass the exam after the first attempt, Velociteach will never leave you hanging! We will ask for your exam analysis report and prepare a personalized detailed study plan for you. In the event of exam failure, you are also welcome to sit in on a future virtual PMP class free of charge. For more policy details please visit our guarantee and policies page.

What is your cancellation/reschedule policy?

We understand that sometimes, unavoidable conflicts arise after you register for a class. For our public, open-enrollment classes, we have policies in place to assist should you need to reschedule or cancel your enrollment in our class. Please see our Guarantees & Policies page for detailed information about class changes and cancellations.

What does the ‘virtual’ option on the schedule mean?

The ‘virtual’ locations are our course options held online via GotoWebinar. These are live, instructor-led, in real time over two consecutive days, and structured just like our live class—except you’ll attend from your computer so no travel is needed. Attend our Boot Camp without leaving your base camp.

What is the breakdown of the 21 PDUs provided by the course for current PMP certification holders?

PDU Breakdown: 16 Ways of Working (Technical) + 1 Power Skills (Leadership) + 1 Business Acumen (Strategic); the remaining 3 Ways of Working (Technical) PDUs are achieved through the InSite Practice Test A.

What is included in the price? Does it include the price of the exam?

Note that the cost of the exam is not included in course tuition and should be paid directly to PMI.

The 2-day PMI-ACP exam prep course price includes the following:

• Instruction from a PMI-ACP and PMP-certified Velociteach instructor with extensive industry experience
• The best -selling book The PMI-ACP Exam: How to Pass on Your First Try, by Velociteach founder CEO Andy Crowe
• Course workbook containing quizzes, exercises, and interactive lessons
• eLearning: 6-month access to InSite, Velociteach’s interactive eLearning system, with 120 practice questions
• PMI-ACP exam application assistance
• Ongoing, post-class support by Velociteach’s training team
• 21 hours of agile-related education (also counts as 21 PDUs for current PMPs and 25 CPE credits where applicable)

Do I need to do anything to prepare for class?

No advance reading or preparation is required for this course; however, students may choose to begin reading the course textbook ahead of time. This is suggested but not required.

Those who plan to take the PMI-ACP Exam upon completion of this course should meet PMI’s requirements for PMI-ACP certification and complete the exam application process with PMI.

What is your pass guarantee policy?

If you take one of our Instructor-led, Onsite or Virtual Certification Prep courses and don’t pass the exam after 3 tries within 1 year of your class date, we’ll refund 100% of your tuition. No fine print, no stipulations. Get certified, or get your money back. Period.

If for some reason you do not pass the exam after the first attempt, Velociteach will never leave you hanging! We will ask for your exam analysis report and prepare a personalized detailed study plan for you. In the event of exam failure, you are also welcome to sit in on a future virtual PMI-ACP class free of charge. For more policy details please visit our guarantee and policies page.

What is your cancellation/reschedule policy?

We understand that sometimes, unavoidable conflicts arise after you register for a class. For our public, open-enrollment classes, we have policies in place to assist should you need to reschedule or cancel your enrollment in our class. Please see our Guarantees & Policies page for detailed information about class changes and cancellations.

Can I get all of my PDUs through InSite?

Yes, you can! All of our InSite courses qualify for Professional Development Units (PDUs) through PMI®. We’ve aligned them to meet the requirements of the PMI Talent Triangle™ making it easy for you to submit them with PMI. We’ve created step-by-step instructions to claiming your PDUs here.

Will I get a certificate of completion for each course I complete?

Yes! Once you have completed a course, you can generate a Certificate of Completion. For security purposes, the name on the account is the only name that can be printed on your Certificates of Completion. If you legally change your name, you can call our Operations Team @ (866) 243-4877 to update your account information.

Can I share this course with my colleague?

Although we do not allow users to share an account, we would love for you to recommend our products to your colleague! Learn about our affiliate program where you can earn commissions for referring friends and colleagues.

If I buy a bundle, will I have time to finish each course in 6-months?

Great question! When you purchase a bundle, each course in that bundle is uploaded to your InSite account. You can activate each course individually which will give you time to pace your learning in a timeframe that is most convenient for you. Remember, the time period begins when you activate the course rather than when you purchase it.

I can’t access my course. What should I do?

InSite Support is available to help you with any issues! Give us a call at 770-424-3535 or email us at InSite@Velociteach.com.

Do I need to be a PMP to take a course?

Not at all! While some courses are specifically designed for Project Managers, our content is beneficial for anyone seeking to advance personally or professionally. We partner with thought-leaders across multiple industries to provide content on topics such as leadership, communication, organizational transformation, productivity, and so much more. Check out our full course list here.

Can I take an online course from my phone?

Our courses are mobile friendly, so you can use a computer, smartphone or tablet as long as you have internet access.

How long do I have to finish my course?

That depends on what you buy. Each PDU course will provide you with 6-months access to the online classroom. If you are taking an exam preparation course, you’ll be able to select your subscription length from a larger number of choices (1-week, 1-month, 3-months or 6-months.) The best part is that the time period begins when you activate the course rather than when you purchase it.

Can I see a demo?

Each individual course offers a Free Trial giving you the opportunity to look inside the virtual classroom. Although the access is limited, you can view the full course outline and several unlocked modules to give you a better feel for the content, author and overall class experience! Learn more here.

I was able to use my key before, but now It’s not working.

The Key has served its purpose by giving you access to the course and is now invalid. Until your access duration expires, you only need to login with your username and password to access your InSite course.

I need 35 contact training hours to apply for the PMP certification. Can I obtain all 35 hours needed from InSite?

Absolutely – The Pass The PMP prep course is perfect for you! Once you complete the course (including the activities in the media center), you will have accomplished 35 hours of training and will be able to print a certificate of completion. If audited by PMI®, simply send them a copy of your certificate.

Keep in mind, that we also have 3 additional practice tests that can be purchased together or individually. We have also packaged all 4 courses into a bundle which we offer at a 20% discount.

What are the requirements for my personal computer to fully experience InSite training courses?

To use all the features of InSite, the following system components are required: (1) Internet Explorer 9 or higher, or Edge, or Firefox 36 or higher; Chrome 40 or higher (2) Adobe Reader; and (3) Sound Card & Speakers.

How do I find my Certificate of Completion?

Upon completion of your InSite course, you will be prompted to print your well-deserved Certificate of Completion. Later, it can be found on your InSite Dashboard under My Certificates.

Is there special pricing for bulk purchases or corporate discounts?

We can certainly offer a group discount. Shoot us an email at InSite@Velociteach.com with any questions, and we will get back to you directly!

Looking to buy multiple courses? Check out our bundles which are always discounted. Don’t see exactly what you need? Use our Build Your Own Bundle tool to create the perfect bundle for you!

How do I print a receipt?

We make it easy! At the time of purchase, you will receive an automated email that includes your receipt!

What is your return policy?

We think you’ll find InSite to be just what you need to prep for PMI’s certification exams and earn your PDUs, but if for any reason you are not satisfied, contact our office within 5 business days of the purchase date and we’ll give you your money back. Please note that we cannot refund the price of a course once your certificate of completion has been generated. See our full terms and conditions here. Call 888-568-2527 or e-mail us at insite@velociteach.com for more details.

Can I create my own bundle?

YES! Don’t see a bundle that fits your exact needs? Create your own with our Build Your Own Bundle tool. 3 or more courses make a bundle. The more you add, the more you save!

Can I earn Continuing Education Units (CEUs) towards other certifications from SHRM or HRCI?

Yes! Some of our InSite courses qualify for HR re-certification credits. Your certificate of completion will have course information for PMI, HRCI and SHRM making it easy to report. Ask us for a full list of HR courses today!

How do I report my PDUs?

You can report your PDUs and check your current PDU balance directly through PMI. For your convenience, we’ve created step-by-step instructions to claiming your PDUs here.

I’m having trouble logging into my account.

The login process requires a cookie (not one that you eat!) to be sent to your computer. You will see this symptom if your internet browser security and privacy settings are too stringent. Try setting the Security level to Medium-High and your Privacy level to Medium. You may also see this symptom if your computer’s internet security (e.g., McAfee) limits websites that use cookies. You may need to add InSite’s web address to sites allowed to use cookies. If the issue persists, please contact Velociteach: email info@velociteach.com or phone +1 770-424-3535.

How do I schedule a private class for my corporate group?

Velociteach specializes in private group training – both onsite face-to-face and virtually-delivered. Let us know your training goals, and we can help determine the right training plan for your group. Whether your team is prepping for an exam, maintaining certification or seeking to understand the latest in PM best practices, our live classes and expert instructors can help your organization achieve its objectives.

Contact us for more information and to schedule.

Is a “virtual” class pre-recorded/self-paced?

No! Our virtual delivery is a live, instructor-led class. Students can ask questions and engage with the instructor.

Watch this video to understand what you can expect in our virtually-delivered PMP Exam Prep class.

Will you send an instructor onsite to my location?
For private groups of 10 or more students, we can send an instructor onsite to your location to deliver our training courses. Exceptions to the minimum class size are made on a case by case basis.
Why license Velociteach materials for my class?
Velociteach has been teaching project management for over 20 years and we strongly believe there are no better resources on the market. Gain access to high-quality, turnkey content without the hidden fees. Lean on industry leading content developers and subject matter experts to maintain curricula that is always up-to-date as the subject content evolves to help you maximize the value to your students. Affordable and scalable. We aren’t just committed to providing outstanding materials and instruction – we are committed to providing you with the tools and support you need to facilitate a successful class.
What is in a ProQuip kit?
This depends on what curricula you’re ordering for, but all of our kits are comprehensive and allow the approved training partner to teach a successful class. Both Instructor Kits and student Kits are provided. Request a pricing brochure today and you’ll get a breakdown of all the kit components included.
How do I get started as a Licensing Partner?
Fill out a request form above or send our team an email at licensing@velociteach.com and we we’ll send over the legal agreements that protect our IP along with an order form. Once we have all the necessary documents signed and on file, you are able to place orders via email using that order form.
How does the licensing program work?
Our licensing program is very straight forward. There are no annual quotas or annual membership fees. You simply purchase what you need, when you need it. We require every student in the class to have their own, new ProQuip Student Kit. Instructors must also have their own, new Instructor Kit, however, they can reuse their instructor kit to teach multiple classes so long as the exam has not changed.
Is there a registration fee or annual fee to maintain a licensing partnership?
No. Unlike PMI, we do not charge a registration fee to join our program or annual membership fees to maintain licensure. You simply purchase the materials you need, when you need them.
How do I place an order for licensing materials?
It’s as simple as an order form sent to our team via email.
How can I view a demo?
If you are interested in viewing a sample of our curricula, simply request an Evaluation Agreement which helps to protect our IP. Once we recieve a signed copy, we can extend online access to our Information Center where you can find samples of the slide presentations along with PDFs of the workbooks and more for your review.
What materials do you license to instructors, trainers or organizations looking to train a group?

Velociteach licenses instructor and student materials for PMP Exam Prep, PMI-ACP Exam Prep, Project Management Fundamentals, Agile Project Management and Earned Value Management.

Why should I sign up for the Affiliate Program?
Fill training gaps and scale your offerings by reselling our online courses. Your network will benefit from InSite’s huge selection of high-quality, self-paced professional training. Plus, you’ll earn commissions for each referral! Your network will be thrilled that they got such a helpful referral from you, making you look great while you earn some extra cash.
Who can I contact at Velociteach for affiliate support?

For any affiliate-related assistance, feel free to get in touch with our Affiliate Program Team sending an email to affiliatesupport@velociteach.com

What tools do you provide to your affiliates?

We provide trackable affiliate links, a dashboard with real-time data including clicks and conversions, ad graphics, button images, website or email copy & suggestions on how to best market the online courses.

What is an affiliate program?

An affiliate program allows you to refer visitors to our website and earn a commission for any qualifying online course that is purchased on InSite by those referred visitors.

Is there a cost to become an affiliate?

No, it’s a free program! You refer people to our online courses and we pay you if they buy something. It’s that easy.

How much do you pay in commissions?

InSite by Velociteach pays 10-20% of the sale amount on any qualifying purchase from each customer referred using your affiliate link. Fill out the application form today to find out your qualifying affiliate percentage.

How do I sign up for the Affiliate Program?

To sign up for our program simply fill out the application form. You will be asked to read and agree to our terms and conditions before your application can be approved. We will review your application and if accepted, you will receive an e-mail notification with your login information. Once you have that e-mail, you can log-in and start creating links, get HTML code for our images, and using our other content and tools to start earning money referring our courses.

How do I link to your site once I am an affiliate?

It’s very simple. Once you are accepted into the program, you will be given an affiliate link to our browse courses page (full course listing.) You can also create links to specific product pages for a more targeted marketing focus.

Can i join your affiliate program if i am outside the United States?
Yes, our online products are sold worldwide and we welcome international affiliates.