Monday, I was headed to the airport to catch a flight.  A funny thing happened…and I was reminded how sticky technical debt can be. Southwest Airlines is an industry-leader and a fantastic organization.  I’m reading The Southwest Airlines Way right now and learning a lot about their keys to success: shared goals, shared knowledge, and […]

We have great news…but first, I owe some of our Customers an apology. Recently, certain InSite Students have been a victim of a design flaw in the Testing Lab of our PMP prep course. If you are one of those Students, you have my sincerest apology. Here is what was happening: some Students would take […]

Headphones in the office…good idea or bad idea? This summer we had a development team working on a project to deliver InSite online courses on iPads, tablets, and other mobile devices.  The team found it productive to collaborate in a conference room, as they stumbled across random Java calls, guzzled Mtn. Dew, cursed ill-conceived design […]

I will admit something: I was a big fan of the ill-fated Google Wave. It was a great way for teams to collaborate on documents and deliverables. It kept track of the evolving conversation right alongside of the deliverable. If someone came into the project after it had already started, you could send him back […]

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I’ve started using the Chrome browser.  And, I’m digging it, big time.  Why do I have a crush on Chrome?  4 reasons:  (1) Speed  (2) Search  (3) Space  (4) Security. (1) Speed – Chrome is crazy fast.  My technical friends have been telling me about the lightning-fast load times of Chrome as compared to Firefox, […]